Store Policy
Customer Care
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1. Shipping Policy
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We offer domestic and international shipping. Orders are typically processed within 1–2 business days. Shipping times vary depending on location and chosen shipping method. Tracking details will be provided once your order is on its way.
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2. Return & Exchange Policy
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We want you to love your purchase! If something doesn’t work out, you may return or exchange eligible items within 30 days of delivery. Items must be:
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Unworn and unwashed
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In original condition with tags attached
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Returned in original packaging (if possible)
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To start a return or exchange, visit our Returns page or contact our support team.
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3. Refund Policy
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Refunds are issued to the original payment method once the return is received and approved. Please allow 5–10 business days for the refund to reflect in your account.
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4. Order Changes & Cancellations
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We process orders quickly! If you need to change or cancel your order, please contact us as soon as possible. Once an order has been shipped, we cannot make changes.
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5. Product Availability
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All items are subject to availability. If something you’ve ordered becomes unavailable, we’ll notify you promptly and offer a refund or exchange.
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6. Damaged or Incorrect Items
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If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We’ll make it right by sending a replacement or issuing a refund.
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7. Sizing Help
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We know sizing can be tricky. Each product page includes a size guide, and our team is happy to help with personalized fit advice—just reach out!
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8. Privacy & Security
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We take your privacy seriously. All customer data is stored securely, and we never share your information with third parties. For full details, check our [Privacy Policy].
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9. Customer Support Hours
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We’re here to help! You can reach us via email or live chat:
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Mon–Fri: 9AM–6PM (Local Time)
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We aim to respond within 24 hours during business days.
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10. Contact Us
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Have a question, feedback, or just want to say hi? Get in touch at:
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📞 9044800851
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💬 Or use our website’s chat box!
Privacy & Safety
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Your privacy is important to us — we’ll never sell or share your personal information.
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All customer data is stored securely using encrypted systems.
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We only collect the information necessary to process your order and provide a smooth shopping experience.
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Payment details are handled by trusted, secure payment gateways; we do not store credit card info.
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Our website uses SSL encryption to protect your information at all times.
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We do not track your activity outside of our website.
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You can opt out of marketing emails at any time—just click “unsubscribe” at the bottom of any email.
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We never request sensitive information via email or social media.
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If there's ever a security concern with your account, we’ll notify you right away.
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For more details, please read our full [Privacy Policy] and [Terms & Conditions].
Wholesale Inquiries
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Interested in stocking our collection in your store? We’d love to partner with you!
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We offer competitive wholesale pricing for boutiques, retailers, and online sellers.
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Our styles are designed with quality, comfort, and on-trend aesthetics in mind.
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To request a wholesale catalog, please contact us at wholesale@yourstore.com.
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Minimum order quantities and lead times apply—details will be shared upon inquiry.
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Custom orders and private labeling may be available for larger partners.
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We ship wholesale orders domestically and internationally.
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All wholesale orders are handled with care and professional support.
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Let’s build something stylish together—reach out and tell us about your business!
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Use our Wholesale Inquiry Form or email us directly to get started.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments